Return & Refund Policy
At Gomathi Organics, we are committed to ensuring your satisfaction with our organic products. If you are not completely satisfied with your purchase, we offer a clear refund policy to address any concerns.
Eligibility
- Refunds are available for products purchased directly from Gomathi Organics’ official website or authorized retailers.
- To be eligible for a refund, you must provide proof of purchase, such as an order number or receipt.
Timeframe
- You may request a refund within 3-5 days of the original purchase date.
- After the 5-day period has passed, we are unable to offer a refund.
Refund Process
- To initiate the refund process, please contact our customer support team at [contact email/phone].
- Provide the required information and the reason for your refund request.
- Once your request is received and approved, we will provide instructions on how to return the product(s).
- Returned items must be unused, in their original packaging, and in the same condition as when you received them.
Refund Issuance
- Upon receiving and verifying the condition of the returned product(s), we will process your refund.
- The refund will be issued to the original payment method used for the purchase.
- Please note that shipping and handling charges are non-refundable.
Non-Refundable Items
- Certain items are non-refundable, including perishable goods such as organic food products.
- Gift cards and promotional items are also non-refundable.
